The 17th annual Where Golden Keys Concierge Awards will take place at Pan Pacific London on Monday, 28th October 2024.
The Tourism Media Group (TMG), publishers of WHERE Magazine and London & Partners’ official guide to London: London PLANNER, and The Society of the Golden Keys Great Britain and The Commonwealth (Les Clefs d’Or) will gather collectively at the Pan Pacific London to toast the finest achievements in the Concierge sector of hospitality in Britain. Headline sponsors are Metropolitan Casinos and several other award sponsors have been confirmed, including Big Bus Tours, Golden Tours, Tootbus, American Express Travel and ABBA Voyage.
Anne Golden, VP Operations, UK & North America and General Manager, Pan Pacific London, said: "We're delighted to collaborate with The Tourism Media Group in hosting The Society of the Golden Keys 17th annual Concierge of the Year Awards. Les Clefs d'Or Concierge play a vital role in the hotel industry and merit recognition for their expertise, passion and commitment to delivering exceptional guest experiences. We look forward to welcoming guests from the hospitality and tourism sectors, the hotel Concierge community, and hotel general managers to Pan Pacific London for this esteemed event."
"Concierge play a vital role in the hotel industry and merit recognition for their expertise, passion and commitment to delivering exceptional guest experiences."
Tourism Media Group Content Director, Chris Johnson, said: “Once again, we are truly honoured to co-host such a prestigious event. Concierge are on the frontline of the hospitality industry, providing extraordinary and unique guest experiences around the clock. The Concierge of the Year Awards gives us the chance to shine a spotlight on their dedication and service. We're delighted this year's event will be held at Pan Pacific London with support from a team of respected sponsors."
Awards
The award winners will be chosen from among the Society’s 315-strong group of members.
The winners are proposed by their general managers and will be measured on their active involvement and support of the Society, their contribution to training and development and social responsibility towards charitable initiatives and the environment.
Awards Categories:
London Concierge of the Year, sponsored by Golden Tours.
Young Concierge of the Year, sponsored by Tootbus.
Service Through Friendship, sponsored by Big Bus Tours.
Regional Concierge of the Year, sponsored by American Express Travel.
Business Affiliate of the Year
Concierge Choice - Restaurant of the Year
Lifetime Achievement Award, sponsored by ABBA Voyage.
Last Year's Winners:
Young Concierge of the Year: Tom Wardley, Head Concierge, The Londoner Hotel.
The London Award: Daniel Bethel, Senior Concierge, The Cadogan, A Belmond Hotel.
Regional Award: Alan McDougall FIH, Head Concierge, Crowne Plaza Glasgow.
Service Through Friendship Award: Binoy Nair, Head Concierge, St James’ Court Hotel.
Concierge Choice Restaurant of the Year: Coya Mayfair.
Business Affiliate of the Year: Air Courier International Ltd.
Celebrations at last year's event held at the Kimpton Fitzroy London