SPOTLIGHT

As he embarks on an exciting new chapter as part of the pre-opening team at Waldorf Astoria Admiralty Arch, René Castillo reflects on his journey so far. René Castillo (left) with Karim Bernichi Can you tell us about the career path which led to where you are today? My journey in hospitality began 20 years ago when I moved to London from Spain. I started my career at the Hilton London Metropole, which I consider one of the finest training grounds in the industry and a place t

A group of 60 concierges and guests enjoyed a showcase performance of Into the Woods, the Olivier Award-winning Best Musical Revival, at the Noël Coward Theatre. A scene from Into the Woods | © Johan Persson The acclaimed production, from musical theatre legends Stephen Sondheim and James Lapine, brings a fresh perspective to familiar fairytale characters, exploring what happens after the traditional happy ending. In this dazzling musical, the Baker, the Baker’s Wife, the Wi

Send your guests on a spooky adventure this Halloween, with haunting history, eerie trails and mysterious happenings at two royal palaces.

The Society of the Golden Keys Football team once again took part in the London Hospitality Festival's Football Tournament. The Society of the Golden Keys GB football players and sponsors Sporty members of the the Society took part in the 17th edition of the annual festival in Queen Elizabeth Walk in Barnes, London. The team, captained by Valentin Chiscop, Head Concierge at London EDITION, won six matches, drew one and lost only two of the nine games in the preliminary stage.

The awards were presented, drinks flowed and the band played - and we caught the action on camera. Photos: Edward Croucher Read all about the WHERE Golden Keys Awards 2026 here.

From spooky treats and Halloween fun to festive favourites and Christmas magic, Golden Tours offers a seasonal twist on afternoon tea, combining delicious treats with sightseeing from the comfort of a double-decker bus. Golden Tours' Halloween Afternoon Tea Bus serves up some ghoulish treats A Spooky Afternoon Tea for Halloween Running from 24 to 31 October, the Halloween Afternoon Tea Bus offers a unique way to experience London during the spooky season. Guests can step abo

Meet John White, Head Concierge at Sheraton Grand London Park Lane